- Accredited Course; Apprenticeship
- Study mode
- On Campus
- Part Time
- Part Time 2 years
- Starting Date
- February 2018
- Sale (Fulham)
This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.
Qualifications and RecognitionUpon successful completion of this course students will be eligible to receive the Certificate III in Automotive Sales (Apprenticeship).
- Automotive sales assistant
Opportunities for Further Study
- Applicants must be correctly employed as an apprentice in the automotive industry and have a valid contract of training in place.
Course CostFor an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Fee Assistance.
VET Student LoansNot Applicable
1st year - $480 plus textbook (cost of which will be advised at time of enrolment), 2nd and 3rd years- $460 per year
Pathway to Industry Licence
Material and Equipment supplied by students
Pens, pencils, PPE as required
Student ServicesSupport is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.
Recognition of Prior LearningMany Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.
To attain this qualification a total of 20 units must be achieved; comprising 10 core units and 10 electives.
Respond to customer needs and enquiries in an automotive workplace
Follow environmental and sustainability best practice in an automotive workplace
Resolve routine problems in an automotive workplace
Maintain business image in an automotive workplace
Follow safe working practices in an automotive workplace
Process customer complaints in an automotive workplace
Sell automotive products and services
Promote automotive products and services
Conduct online transactions in an automotive workplace
Comply with legal requirements when selling automotive products and services
|Specialist Elective Units||Note - Refer to Packaging Rules for detailed requirements for Electives|
Test, charge and replace batteries and jump-start vehicles
Carry out warehousing procedures in an automotive workplace
Identify and match uncommon automotive parts
Select and supply automotive parts and products
Pick and process orders
General Elective Units
Build customer relations in an automotive workplace
Communicate effectively in an automotive workplace
Present automotive products and services for sale
Carry out cash and non-cash payment operations
Practical experiences, practical demonstrations, practical demonstrations in simulated work conditions, workbooks/online assessments