• Code
  • SIT20316
  • Type
  • Accredited Course
  • Study mode
  • On Campus
  • Online
  • Work Based
  • Part Time
  • Duration
  • Part Time: 16 weeks
  • Times
  • 9:00am - 4:00pm Days TBC
  • Starting Date
  • April 2018
  • Location
  • Morwell
  • Leongatha
  • Bairnsdale
Print as PDF

Course Overview

This qualification provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.  The qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Certificate II in Hospitality.

Career Opportunities

  • Kitchen Hand
  • Bar Attendant
  • Cafe Attendant
  • Catering Assistant
  • Food and Beverage Assistant

Opportunities for Further Study

On completion of this qualification, the learner may follow a variety of pathways, each dependent on whether they wish to pursue an apprenticeship, traineeship or work at an operational level in front of house or commercial cookery focus.

Further Information

Entry Requirements

Minimum 16 Years of age.  Students will be able to train in RSA and learn about bar service in the training environment however, it should be noted that they will not be able to work behind a bar serving alcohol until they reach the age of 18.


Not Applicable

Online requirement

Student will need to access a computer and an internet connection


Course Cost

VET Student Loans

Not Applicable

Specialist Course Information



Not Applicable

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Course Modules

To attain this qualification a total of 12 units must be achieved; comprising 6 core units and 6 electives.

Unit Code

Unit Name

Core Units


Work effectively with others


Source and use information on the hospitality industry


Use hospitality skills effectively


Interact with customers


Show social and cultural sensitivity


Participate in safe work practices

Elective Units


Use hygienic practices for food safety


Prepare and present simple dishes


Provide responsible service of alcohol


Operate a bar


Serve food and beverage


Use food preparation equipment

Course Dates



Practical demonstrations in simulated work conditions, problem solving, documents/folio, group discussions, practical experiences, critical indent reports, journals and group projects.

Next Steps...