• Code
  • SIT40416
  • Type
  • Accredited Course
  • Study mode
  • Online
  • Workshops
  • Full Time
  • Part Time
  • Duration
  • 12 months
  • Starting Date
  • 20th February 2018
  • Location
  • Morwell
Print as PDF

Course Overview

A career in the hospitality industry is an exciting prospect. Employing hundreds of thousands of people every year, there is a growing demand for skilled employees with a knowledge of the industry.

This course has been designed to enable people to develop a range of hands on skills within the hospitality industry ranging from casual to fine dining. Whilst undertaking training practical training, the skills and knowledge will be enhanced whilst undertaking work placement.

This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Hospitality.

Career Opportunities

  • Food and Beverage/Bar or Gaming Supervisor or Team Leader
  • Front Office Supervisor or Team Leader
  • Gaming Supervisor
  • Concierge
  • Duty Manager
  • Forecast analyst (accommodation services)
  • Housekeeping Supervisor or Team Leader
  • Reservation analyst
  • Shift Manager.

Opportunities for Further Study

Further training pathways from this qualification include any of the specialist qualifications in the Tourism, Travel and Hospitality training package at Diploma and Advanced Diploma levels. An example of this is:

  • SIT40413 Certificate IV in Commercial Cookery
  • SIT40212 Certificate IV in Travel and Tourism
  • SIT50313 Diploma of Hospitality
  • SIT50112 Diploma of Travel and Tourism
  • SIT50212 Diploma of Events
  • SIT60313 Advanced Diploma of Hospitality
  • SIT60112 Advanced Diploma of Travel and Tourism
  • SIT60212 Advanced Diploma of Events

Further Information

Entry Requirements

  • Must be over 18 years of age.
  • All applicants will be required to undertake an interview prior to course acceptance.
  • Must have motivation to undertake and complete the course. Should have a desire to reach the supervisory level wtihin the hospitality industry. It is recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification but it is not essential


Not Applicable

Online requirement

  • Students will require access to a computer and internet and must have intermediate computing skills


Course Cost

For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Fee Assistance.

VET Student Loans

Not Applicable

Materials Fees


Specialist Course Information

Tuesday Workshops approx. 1 a month - Dates to be confirmed

It is recommended that student undertake work in industry part-time or casual whilst studying.


Not Applicable

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Course Modules

To attain this qualification a total of 21 units must be achieved; comprising 9 core units and 12 electives.

Please note: In this course, students will be required to undertake unit/s of competency relating to the safe usage of alcohol.

Core Subjects

Unit Code

Unit Name


Manage diversity in the workplace


Work effectively in hospitality service


Enhance the customer service experience


Manage conflict


Manage finances within a budget


Use hygienic practices for food safety


Coach others in job skills


Lead and manage people


Monitor work operations


Implement and monitor work health and safety practices

Elective Subjects

Please specify where elective units differ at each campus

Unit Code

Unit Name


Use hygienic practices for food safety


Clean and tidy bar areas


Provide responsible service of alcohol


Operate a bar


Prepare and serve non-alcoholic beverages


Prepare and serve espresso coffee




Provide table service of food and beverage


Process financial transactions


Receive and store stock


Control stock


Source and use information on the hospitality industry

Course Dates



Assessment is competency based.  A range of assessment methods will be used, including written assignments, practical tasks, group discussion, group tasks and written/practical assessments.

Assessment will be incorporated into the workplace for students currently employed in industry.

Can prospective students enrol in individual units?


Next Steps...