- Accredited Course
- Study mode
- Full Time
- Part Time
Full Time: 1 year
Part Time: 2 years (Traineeship)
This course is delivered flexibly. It includes some on campus delivery, online and placement.
- Starting Date
- February 2018
A career in the hospitality industry is an exciting prospect. Employing hundreds of thousands of people every year, there is a growing demand for skilled employees with a knowledge of the industry.
This course has been designed to enable people to develop a range of hands on skills within the hospitality industry ranging from casual to fine dining. Whilst undertaking training practical training, the skills and knowledge will be enhanced whilst undertaking work placement.
This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.
Qualifications and RecognitionUpon successful completion of this course students will be eligible to receive the Certificate IV in Hospitality.
- Food and Beverage/Bar or Gaming Supervisor or Team Leader
- Front Office Supervisor or Team Leader
- Gaming Supervisor
- Duty Manager
- Forecast analyst (accommodation services)
- Housekeeping Supervisor or Team Leader
- Reservation analyst
- Shift Manager.
Opportunities for Further Study
Further training pathways from this qualification include any of the specialist qualifications in the Tourism, Travel and Hospitality training package at Diploma and Advanced Diploma levels. An example of this is:
- SIT40413 Certificate IV in Commercial Cookery
- SIT40212 Certificate IV in Travel and Tourism
- SIT50313 Diploma of Hospitality
- SIT50112 Diploma of Travel and Tourism
- SIT50212 Diploma of Events
- SIT60313 Advanced Diploma of Hospitality
- SIT60112 Advanced Diploma of Travel and Tourism
- SIT60212 Advanced Diploma of Events
- Must be over 18 years of age.
- All applicants will be required to undertake an interview prior to course acceptance.
- Must have motivation to undertake and complete the course. Should have a desire to reach the supervisory level wtihin the hospitality industry. It is recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification but it is not essential
- Students will require access to a computer and internet and must have intermediate computing skills
Course CostFor an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Fee Assistance.
VET Student LoansNot Applicable
Students require learning materials supplied by the department from Didasko Learning Resources. Costs will be confirmed upon enrolment.
PlacementStudents are required to undertake a minimum of 300 hours of work placement in a suitable venue.
Pathway to Industry Licence
Material and Equipment supplied by students
Students will require access to a computer and internet and must have intermediate computing skills.
- A valid email address
- Access to a phone, printer and scanner
- Digital video recording device and/or camera
Student ServicesSupport is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.
Recognition of Prior LearningMany Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.
To attain this qualification a total of 21 units must be achieved; comprising 9 core units and 12 electives.
Please note: In this course, students will be required to undertake unit/s of competency relating to the safe usage of alcohol.
Manage diversity in the workplace
Work effectively in hospitality service
Enhance the customer service experience
Manage finances within a budget
Use hygienic practices for food safety
Coach others in job skills
Lead and manage people
Monitor work operations
Implement and monitor work health and safety practices
Please specify where elective units differ at each campus
Use hygienic practices for food safety
Clean and tidy bar areas
Provide responsible service of alcohol
Operate a bar
Prepare and serve non-alcoholic beverages
Prepare and serve espresso coffee
Provide table service of food and beverage
Process financial transactions
Receive and store stock
Source and use information on the hospitality industry
Assessment is competency based. A range of assessment methods will be used, including written assignments, practical tasks, group discussion, group tasks and written/practical assessments.
Assessment will be incorporated into the workplace for students currently employed in industry.