- Accredited Course
- Study mode
- Full Time
- Part Time
Full Time: 18 Months
Part Time: 3 years
- This course is delivered flexibly. Includes some on campus delivery, online and placement.
- Starting Date
- February 2018
The Diploma of Hospitality offers training and development for a career in supervision, suitable for a range of hospitality establishments ranging from small cafes to fine dining establishments. Designed for people currently working within the hospitality industry, the structure of delivery builds upon practical service skills to acquire the skills and knowledge required to move into a supervisory position.
The hospitality industry covers a range of sectors including cafes and restaurants, hotels and motels, resorts, pubs and clubs and many other types of service venues. This nationally recognised qualification includes a structured work placement, where learning on the job will enable the learning to be more realistic and engaging covering everything from hospitality fundamentals to customer service and hospitality operations. Focusing on the food and beverage stream, the outcomes will enhance career opportunities to lead a team or run your own business.
This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.
Qualifications and RecognitionUpon successful completion of this course students will be eligible to receive the Diploma of Hospitality.
- Hotel or Motel Manager
- Event Organiser
- Restaurant Manager
- Banquet or function manager
- Unit Manager (catering operations)
- Front officer manager
- Gaming manager
- Kitchen manager
- Chef de cuisine
- Chef patisserie
- Executive housekeeper
- Sous chef.
Opportunities for Further Study
Further training pathways from this qualification include any of the specialist qualifications in the Tourism, Travel and Hospitality training package at Advanced Diploma levels. An example of this is:
- SIT60313 Advanced Diploma of Hospitality
- SIT60112 Advanced Diploma of Travel and Tourism
- SIT60212 Advanced Diploma of Events
- Students must also be over 18 years of age.
- Successful completion of Year 12 or mature age or industry experience.
- All applicants will be required to undertake an interview prior to course acceptance.
- Must have motivation to undertake and complete the course. Should have a desire to reach the management level within the hospitality industry. It is recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification but it is not essential.
- Students will require access to a computer and internet and must have intermediate computing skills.
Course CostFor an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Fee Assistance.
VET Student LoansVET Student Loans are available to assist eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. Higher level VET qualifications are at those at a Diploma level and above. VET Student loans are capped at a maximum for each approved course of study and the amount of the loan cannot be greater than your remaining FEE-HELP balance. For more information about VET Student Loans and eligibility requirements, please click here.
Students require learning materials supplied by the department from Didasko Learning Resources. Costs will be confirmed upon enrolment.
This course is delivered flexibly. It includes some on campus delivery, online and placement.
Students will require access to a computer and internet and must have intermediate computing skills.
- A valid email address
- Access to a phone, printer and scanner
- Digital video recording device and/or camera
PlacementStudents are required to undertake a minimum of 300 hours of work placement in a suitable venue.
Pathway to Industry Licence
Material and Equipment supplied by students
Student ServicesSupport is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.
Recognition of Prior LearningMany Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.
To attain this qualification a total of 28 units must be achieved; comprising 13 core units and 15 electives.
Please note: In this course, students will be required to undertake unit/s of competency relating to the safe usage of alcohol.
Manage diversity in the workplace
Manage operational plan
Enhance the customer service experience
Manage quality customer service
Manage finances within a budget
Prepare and monitor budgets
Research and comply with regulatory requirements
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Please specify where elective units differ at each campus
Use hygienic practices for food safety
Work effectively in hospitality service
Provide responsible service of alcohol
Operate a bar
Prepare and serve non-alcoholic beverages
Prepare and serve espresso coffee
Serve food and beverage
Provide table service of food and beverage
Receive and store stock
Source and use information on the hospitality industry
Coach others in job skills
Process financial transactions
Interpret financial information
Recruit, select and induct staff
A combination of written and online assignments, tests and examinations and practical application projects. All students must have a current RSA Certificate or alternately, obtain within one month of commencement. (Short Course Delivery)
Assessment will be incorporated into the workplace for students currently employed in industry.