• Code
  • SIT50416
  • Type
  • Accredited Course
  • Study mode
  • Full Time
  • Part Time
  • Duration
  • Full Time: 18 Months
    Part Time: 3 years
  • Times
  • This course is delivered flexibly. Includes some on campus delivery, online and placement.
  • Starting Date
  • February 2018
  • Location
  • Leongatha
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Course Overview

The Diploma of Hospitality offers training and development for a career in supervision, suitable for a range of hospitality establishments ranging from small cafes to fine dining establishments. Designed for people currently working within the hospitality industry, the structure of delivery builds upon practical service skills to acquire the skills and knowledge required to move into a supervisory position.

The hospitality industry covers a range of sectors including cafes and restaurants, hotels and motels, resorts, pubs and clubs and many other types of service venues. This nationally recognised qualification includes a structured work placement, where learning on the job will enable the learning to be more realistic and engaging covering everything from hospitality fundamentals to customer service and hospitality operations. Focusing on the food and beverage stream, the outcomes will enhance career opportunities to lead a team or run your own business.

This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Hospitality.

Career Opportunities

  • Hotel or Motel Manager
  • Event Organiser
  • Restaurant Manager
  • Banquet or function manager
  • Unit Manager (catering operations)
  • Front officer manager
  • Gaming manager
  • Kitchen manager
  • Chef de cuisine
  • Chef patisserie
  • Executive housekeeper
  • Sous chef.

Opportunities for Further Study

Further training pathways from this qualification include any of the specialist qualifications in the Tourism, Travel and Hospitality training package at Advanced Diploma levels. An example of this is:

  • SIT60313 Advanced Diploma of Hospitality
  • SIT60112 Advanced Diploma of Travel and Tourism
  • SIT60212 Advanced Diploma of Events

Further Information

Entry Requirements

  • Students must also be over 18 years of age.
  • Successful completion of Year 12 or mature age or industry experience.
  • All applicants will be required to undertake an interview prior to course acceptance.
  • Must have motivation to undertake and complete the course. Should have a desire to reach the management level within the hospitality industry. It is recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification but it is not essential.


Not Applicable

Online requirement

  • Students will require access to a computer and internet and must have intermediate computing skills.


Course Cost

For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Fee Assistance.

VET Student Loans

VET Student Loans are available to assist eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. Higher level VET qualifications are at those at a Diploma level and above. VET Student loans are capped at a maximum for each approved course of study and the amount of the loan cannot be greater than your remaining FEE-HELP balance. For more information about VET Student Loans and eligibility requirements, please click here.

Materials Fees

Students require learning materials supplied by the department from Didasko Learning Resources. Costs will be confirmed upon enrolment.

Specialist Course Information

This course is delivered flexibly. It includes some on campus delivery, online and placement.

Students will require access to a computer and internet and must have intermediate computing skills.

  • A valid email address
  • Access to a phone, printer and scanner
  • Digital video recording device and/or camera


Students are required to undertake a minimum of 300 hours of work placement in a suitable venue.

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Course Modules

To attain this qualification a total of 28 units must be achieved; comprising 13 core units and 15 electives.

Please note: In this course, students will be required to undertake unit/s of competency relating to the safe usage of alcohol.

Core Subjects




Manage diversity in the workplace


Manage operational plan


Enhance the customer service experience


Manage quality customer service


Manage conflict


Manage finances within a budget


Prepare and monitor budgets


Research and comply with regulatory requirements


Roster staff


Lead and manage people


Monitor work operations


Establish and conduct business relationships


Implement and monitor work health and safety practices

Elective Subjects

Please specify where elective units differ at each campus




Use hygienic practices for food safety


Work effectively in hospitality service


Provide responsible service of alcohol


Operate a bar


Prepare and serve non-alcoholic beverages


Prepare and serve espresso coffee


Serve food and beverage


Provide table service of food and beverage


Receive and store stock


Control stock


Source and use information on the hospitality industry


Coach others in job skills


Process financial transactions


Interpret financial information


Recruit, select and induct staff

Course Dates



A combination of written and online assignments, tests and examinations and practical application projects. All students must have a current RSA Certificate or alternately, obtain within one month of commencement. (Short Course Delivery)

Assessment will be incorporated into the workplace for students currently employed in industry.

Can prospective students enrol in individual units?


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