Certificate IV in Community Services Work

Course Code
Course Type
Accredited Course
Course Level
Skills Building
Health and Community Services
Course Location
Yallourn; Bairnsdale; Sale
Course Duration
Full Time: 1 year
Bairnsdale and Sale classbased and flexible/online.
Warragul classbased
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Charges..
2015 - Application Form (pdf)
Study Modes
On Campus; Part Time (Day); Traineeship
Starting Date
Full Time:
  • February 2015
9.00 am to 3.30 pm

Sue Cullinan
Phone: 5152 0772
Fax: 5152 0754
Email: cseh@federationtraining.edu.au

Course Overview

This qualification covers workers who provide a range of services and interventions to clients, and/or who implement community education and interventions. Work may take place in a range of contexts such as community based organizations, residential rehabilitation services and outreach services and workers who may have supervisory responsibilities.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Community Services Work.

Recognition of Prior Learning (RPL)

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Case Worker
  • Community Services Worker
  • Health Education Officer

Entry Requirements


How To Apply

Direct to Institute


  • Practical demonstrations in simulated work conditions
  • Oral presentations
  • Case studies
  • Group projects
  • Group discussions
  • Assignments
  • Workbooks

Opportunities For Further Study

Diploma of Community Services Work

Specialist Course Information

Police check and Working with Children's check required

Can prospective students enrol in individual units?


Course Structure

Unit Code Unit Name
Compulsory Core units (9)
Work within a community development framework
CHCHILD401B Identify and respond to children and young people at risk
CHCCOM403A Use targeted communication skills to build relationships
Work within a relevant legal and ethical framework
CHCCS411C Work effectively in the community sector
CHCCS412E Deliver and develop client services
Respond holistically to client issues and refer appropriately
CHCORG405E Maintain an effective work environment
HLTHIR403C Work effectively with culturally diverse clients & co-workers
Elective Units
Contribute to WHS processes
CHCCM503C Develop, facilitate and monitor all aspects of case management
CHCNET4048 Facilitate links with other services
CHCGROUP403D Plan and conduct group activities
CHCAOD402B Work effectively in the alcohol and other drugs sector
HLTFA311B Apply first aid
Work effectively with people with a disability
CHCCH427B Work effectively with people experiencing or at risk of homelessness
CHCMH402B Apply understanding of mental health issues and recovery process
We are delivering a Skills Set in Alcohol and Other Drugs and Mental Health to compliment this course
CHCAOD402B Work effectively in the alcohol and other drug sector
CHCAOD406E Work with clients who are intoxicated
CHCAOD408B Assess needs of clients with alcohol and/or other drugs issues
CHCMH401A Work effectively in mental health settings
CHCCS514B Recognise and respond to individuals at risk
CHCMH402B Apply understanding of mental health issues and recovery processes
CHCMH403A Establish and maintain communication and relationships to support the recovery process
CHCMH404B Conduct assessment and planning as part of the recovery process