Diploma of Community Services (Case Management)

Course Code
Course Type
Accredited Course
Course Level
Skills Deepening
Health and Community Services
Course Location
Yallourn; Bairnsdale
Course Duration
Full Time: 1-2 years
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of GippsTAFE. Click Here for further information regarding Fees and Charges.
Study Modes
Full time; Part Time (Day); Off Campus
Michelle Mason-Woods
Phone: (03) 5622 8500
Fax: 1300 094 661
Email: Michellema@gippstafe.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

This course is aimed at people with either industry experience or who are currently working in the Community Services industry. It will improve your ability to deliver case management and case work intervention services to clients.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Community Services (Case Management).

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Case management worker

Entry Requirements

To gain entry into CHC52008 Diploma of Community Services (Case management) it is recommended that candidates have relevant work experience or qualification/s that indicates likely success at this level of qualification in a job role involving:
  • The self-directed application of knowledge with substantial depth in some areas
  • The exercise of independent judgement and decision-making
  • The application of relevant technical and other skills


Minimum community services quality at Certificate IV level and relevant work experience (as noted above)

How To Apply

Direct to Institute


Range of assessments that may include:
  • Portfolio
  • Oral presentations
  • Case studies
  • Assignments
  • Workbooks

Can prospective students enrol in individual units?


Course Times

Core Units
Unit Code
Unit Name
Develop, facilitate and monitor all aspects of case management
Promote high quality case management
Use targeted communication skills to build relationships
Work within a relevant legal and ethical framework
Assess and provide services for clients with complex needs
Work intensively with clients
Support client self-management
Confirm client developmental status
Analyse client information for service planning and delivery
Facilitate links with other services
Reflect on and improve own professional practice
Contribute to OHS processes

Elective Units
4 electives will be negotiated at the commencement of the course