Diploma of Community Services (Case Management)

Course Code
Course Type
Accredited Course
Course Level
Skills Deepening
Health and Community Services
Course Location
Yallourn; Bairnsdale
Course Duration
Full Time: 1-2 years
Yallourn Campus ? Part Time in conjunction with Diploma of Community Services Work
Bairnsdale - Online flexible delivery
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Charges..
2015 - Application Form (pdf)
Study Modes
Part Time (Day); Off Campus

Sue Cullinan
Phone: (03) 5152 0743
Email: s.cullinan@federationtraining.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

This course is aimed at people with either industry experience or who are currently working in the Community Services industry. It will improve your ability to deliver case management and case work intervention services to clients.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Community Services (Case Management).

Recognition of Prior Learning (RPL)

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Case coordinator
  • Care coordinator
  • Case manager
  • Care manager

Entry Requirements

To gain entry into CHC52008 Diploma of Community Services (Case management) it is recommended that candidates have relevant work experience or qualification/s indicating likely success at this level of qualification in a job role involving:
  • The self-directed application of knowledge with substantial depth in some areas
  • The exercise of independent judgement and decision-making
  • The application of relevant technical and other skills


Assessed individually after application

How To Apply

Direct to Institute


Range of assessments that may include:
  • Portfolio
  • Case studies
  • Assignments
  • Workbooks

Can prospective students enrol in individual units?


Course Times

Unit Code Unit Name
CHCCM503C Develop, facilitate and monitor all aspects of case management
CHCCM504C Promote high quality case management
CHCCOM403A Use targeted communication skills to build relationships
CHCCS400A Work within a relevant legal and ethical framework
CHCCS416A Assess and provide services for clients with complex needs
CHCCW503A Work intensively with clients
CHCICS406A Support client self-management
CHCLD415A Confirm client developmental status
CHCLD515A Analyse client information for service planning and delivery
CHCNET404A Facilitate links with other services
CHCORG428A Reflect on and improve own professional practice
HLTOHS300A Contribute to OHS processes
Elective Units 4 electives will be negotiated at the commencement of the course.