Certificate IV in Hospitality

Course Code
Course Type
Accredited Course
Course Level
Skills Building
Hospitality & Tourism
Course Location
Morwell; Leongatha
Course Duration
Full Time: 1 year
Part Time: 18 months (Traineeship)
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Charges..
Study Modes
Part Time (Day); Traineeship; Full Time
9.00am - 4.00pm
*This course requires some night classes

Industry Programs
Phone: (03) 5120 4542
Fax: 1300 094 661
Email: industryprograms@federationtraining.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

Build an interesting and varied career in hospitality with this qualification from Federation Training.

Designed to develop your ability as a Supervisor or Team Leader, you will learn both generic and specialised skills readily applicable to the workforce. The course offers the flexibility to choose a training stream that suits your interest.

Training takes place both in the classroom and in our training restaurants so you get to perfect your skills in an authentic workplace environment. You will enhance your employability, become more confident with your skills and improve your existing hospitality experience. This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals have supervisory responsibilities and plan, monitor and evaluate the work of team members.

This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Hospitality.

Recognition of Prior Learning (RPL)

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Food and Beverage/Bar or Gaming Supervisor or Team Leader
  • Front Office Supervisor or Team Leader
  • Gaming Supervisor
  • Concierge
  • Duty Manager
  • Forecast analyst (accommodation services)
  • Housekeeping Supervisor or Team Leader
  • Reservation analyst
  • Shift Manager.

Entry Requirements

  • Advisable to be at 18 years of age.
  • All applicants will be required to undertake an interview prior to course acceptance.
  • Must have motivation to undertake and complete the course. Should have a desire to reach the supervisory level wtihin the hospitality industry. It is recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification but it is not essential

How To Apply

Direct to Institute


Assessment is competency based.  A range of assessment methods will be used, including written assignments, practical tasks, group discussion, group tasks and written/practical assessments.

Workplace assessment is available for Traineeship pathway.

Opportunities For Further Study

Further training pathways from this qualification include any of the specialist qualifications in the Tourism, Travel and Hospitality training package at Diploma and Advanced Diploma levels. An example of this is:

  • Certificate IV in Commercial Cookery
  • Certificate IV in Travel and Tourism
  • Diploma of Hospitality
  • Diploma of Travel and Tourism
  • Diploma of Events
  • Advanced Diploma of Hospitality
  • Advanced Diploma of Travel and Tourism
  • Advanced Diploma of Events.

Can prospective students enrol in individual units?


Course Times

Unit Code Unit Name
BSBDIV501A Manage diversity in the workplace
SITHIND301 Work effectively in hospitality service
SITXCCS401 Enhance the customer service experience
SITXCOM401 Manage conflict
SITXFIN402 Manage finances within a budget
SITXFSA101 Use hygienic practices for food safety
SITXHRM301 Coach others in job skills
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXWHS401 Implement and monitor work health and safety practices
A selection of 12 elective units are to be undertaken. Please contact us for further information.