Certificate III in Tourism

Course Code
Course Type
Accredited Course
Course Level
Skills Building
Hospitality & Tourism
Course Location
Course Duration
Full Time: 1 year
Part Time: 1-2 years (Traineeship) 1 year - 18 months (Workplace)
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Charges..
Study Modes
Traineeship; Full Time
9:00am - 4:00pm

Industry Programs
Phone: (03) 5120 4542
Fax: 1300 094 661
Email: industryprograms@federationtraining.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

Combining work with travel is a great way to see the world, and a career in the tourism industry is a good starting point.

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills. It provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.

Over 1 year full time you can complete your Certificate III in Tourism and Certificate IV in Travel and Tourism as a dual qualification.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate III in Tourism.

Recognition of Prior Learning (RPL)

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Booking Agent
  • Visitor Information Officer
  • Cellar door salesperson and guide in a winery
  • Attraction or theme park attendant
  • Senior ride operator in an attraction or theme park
  • Operations consultant for a tour operator
  • Reservation sales agent for a tour operator
  • Guide and salesperson in an Indigenous cultural centre •   
  • Inbound tour coordinator
  • Sales consultant
  • Museum attendant

Entry Requirements

Individuals may enter this qualification with limited or no vocational experience and without a lower level qualification.

How To Apply

Direct to Institute


Assessment for this course will include a combination of competency based assessment methods.

Opportunities For Further Study

After achieving this qualification, individuals could progress to SIT40212 Certificate IV in Travel and Tourism which can also lead in to further pathway options.

Qualification Career Outcome
Diploma of Travel and Tourism
Inbound groups manager, Inbound sales manager, Product manager, Reservations manager, Retail travel agency manager, Visitor Information Manager, Tourism/Operations Manager, Marketing Manager, Attraction Manager, Tour Operations Manager, Incentives manager, Operations manager, Sales manager
Certificate IV in Travel and Tourism
Tourism Information Supervisory Officer, Tour Guide, Hotel Reception, Retail Travel Agent, Senior Operations Coordinator, Reservation sales or Call Centre Supervisor, Account manager, Assistant manager, Marketing coordinator, Operations supervisor, Product coordinator, Promotions officer, Senior or supervisory retail consultant, Sales coordinator, Sales executive

Can prospective students enrol in individual units?


Course Structure

Unit Code
Unit Name
Core Units

Source and use information on the tourism and travel industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Elective Units
*A selection of 11 elective units are to be undertaken.  Please contact us for further information.