Diploma of Travel and Tourism

Course Code
Course Type
Accredited Course
Course Level
Skills Deepening
Hospitality & Tourism
Course Location
Course Duration
Full Time: 1 year
Part Time: 2 years
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Charges..
Study Modes
Part Time (Day); Full Time
9.00am - 4.00pm

Industry Programs
Phone: (03) 5120 4542
Fax: 1300 094 661
Email: industryprograms@federationtraining.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

Combining work with travel is a great way to see the world, and a career in the tourism industry is a good starting point.

This high level course will give you the knowledge, skills and professional practices needed to gain employment in the travel and tourism industry.

This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate Tourism and Travel operations or marketing and product development activities. They operate independently, have responsibility for others and make a range of operational business decisions.It provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Travel and Tourism.

Recognition of Prior Learning (RPL)

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Retail Travel Agency Manager
  • Visitor Information Centre Manager
  • Tour Manager
  • Tourism/Operations Manager
  • Inbound groups manager
  • Inbound sales manager
  • Product manager
  • Reservations manager
  • Marketing Manager
  • Attraction Manager
  • Incentives manager
  • Operations manager
  • Sales manager

Entry Requirements

It is strongly recommended that individuals entering this qualification hold SIT30112 Certificate III in Tourism, SIT31312 Certificate III in Travel, SIT30612 Certificate III in Events or SIT40212 Certificate IV in Travel and Tourism.

Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service and operational skills.

The individual must either:
Be formally assessed through a training program or recognition process, against one of the unit clusters below.
Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.

The unit clusters for different pathways are as follows:

  • Events pathway
  • Guiding pathway
  • Inbound tour wholesaling pathway
  • Retail travel and outbound wholesaling pathway
  • Tourism operations (office-based pathway)
  • Visitor information services pathway

(Please contact us for further information on specific units within these clusters)

How To Apply

Direct to Institute


Assessment for this course will include a combination of competency based assessment methods. 

Opportunities For Further Study

After achieving this qualification, individuals could progress to further higher education pathway options.  Please contact us for further details

Can prospective students enrol in individual units?


Course Structure

Unit Code
Unit Name
Core Units

Write complex documents
Manage quality customer service
Manage conflict
Interpret financial information
Manage finances within a budget
Prepare and monitor budgets
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Elective Units
*A selection of 7 elective units are to be undertaken.  Please contact us for further information.