Diploma of Community Services Work

Course Code
Course Type
Accredited Course
Course Level
Skills Deepening
Course Location
Yallourn; Online; Bairnsdale; Sale
Course Duration
Full Time: 2 years
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Charges..
2015 - Application Form (pdf)
Study Modes
Online; Part Time (Night); Full Time
Starting Date
Part Time:
  • February 2014

Sue Cullinan
Phone: (03) 5152 0743
Email: s.cullinan@federationtraining.edu.au

Click here to download the Federation Training Supplementary Form for VTAC Application.

Course Overview

This course prepares students for employment in specialised support services through theoretical learning and work placement. 

You will develop the skills you need to work in service delivery, either direct client work and/or health promotion and community development projects.

This course is accredited with professional body ACWA. 

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Community Services Work.

Recognition of Prior Learning (RPL)

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Case Coordinator
  • Client Service Assessor
  • Social Welfare Worker
  • Family Support Worker
  • Case Worker or Manager
  • Community Worker
  • Group Facilitator

Entry Requirements

To gain entry into this course candidates must:
1. Be recognised as competent, through a recognised training program or recognition process, against units of the certificate IV in Community Services work
2. Have sufficient relevant experience and knowledge of community work and or community services to indicate likely success at this level of qualification in a job role involving:
a. The application of knowledge with depth in some areas and demonstration of a broad range of technical skills
b. A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required and including work with culturally diverse clients and co workers
c. The exercise of discretionary judgement and decision making under general guidance.

  • Undertake an Interview
  • Currently working in a relevant field

How To Apply

Direct to Institute


  • Practical experiences / demonstrations
  • Oral presentations
  • Interviews
  • Group projects
  • Group discussions
  • Assignments
  • Workbooks

Opportunities For Further Study

Bachelor of Community Welfare and Counselling - Federation University (1st year credit).

Specialist Course Information

Police check and Working with Children's Check required.

Can prospective students enrol in individual units?


The modules listed above are what are intended for classroom based course. There is a greater range of modules, if assessment is done in the workplace. Click here to view the modules.

Course Times

Unit Code Unit Name
CHCCSL501A Work within a structured counselling framework
CHCORG428A Reflect on and improve own professional practice
CHCCS500B Conduct complex assessment and referral
CHCCOM504B Develop, implement and promote effective workplace communication
CHCLD514B Analyse impacts of sociology factors on clients in community work & services
CHCAD603B Provide systems advocacy services
CHCCD514B Implement community development strategies
CHCCM503C Develop, facilitate and monitor all aspects of case management
CHCLD415A Confirm client developmental status
CHCCW503A Work intensively with clients
CHCCS502C Maintain legal and ethical work practices
CHCGROUP403D Plan and conduct group activities
HLTWHS300A Contribute to WHS processes
Unit Code Unit Name Campus
CHCAOD408B Assess needs of clients with alcohol and/or other drug issues Yallourn
CHCCHILD401B Identify and respond children and young people at risk Yallourn
CHCORG506E Co-ordinate the work environment Yallourn
HLTFA311A Apply First Aid Yallourn
CHCCH522B Undertake outreach work Yallourn
CHCAOD510B Work effectively with clients with complex alcohol and/or other drugs issues Bairnsdale/Sale/On-line
CHCCH427B Work effectively with people experiencing or at risk of homelessness Bairnsdale/Sale/On-line
CHCPROT533A Work with children & young people with complex trauma & attachment issues & needs Bairnsdale/Sale/On-line
CHCPROT701A Conduct complex child protection risk assessment Bairnsdale/Sale/On-line
CHCDFV813B Promote accountability of users of domestic & family violence & abuse Bairnsdale/Sale/On-line