Certificate IV in Travel and Tourism

Course Code
Course Type
Accredited Course
Course Level
Skills Building
Hospitality & Tourism
Course Location
Course Duration
Full Time: 1 year
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of Federation Training. Click Here for further information regarding Fees and Charges..
Study Modes
Full Time
9.00 am to 4.00 pm
Industry Programs
Phone: 1300 133 717
Fax: 1300 094 661
Email: industryprograms@federationtraining.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

Combining work with travel is a great way to see the world, and a career in the tourism industry is a good starting point.

This qualification reflects the role of individuals who use a broad range of sales and marketing or operational skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.

Over 1 year full time you can complete your Certificate III in Tourism and Certificate IV in Travel and Tourism as a dual qualification.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Travel and Tourism.

Recognition of Prior Learning (RPL)

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Tourism Information Supervisory Officer
  • Tour Guide
  • Retail Travel Agent
  • Hotel Reception
  • Senior Operations Coordinator
  • Account manager
  • Assistant manager
  • Marketing coordinator
  • Operations supervisor
  • Product coordinator
  • Promotions officer
  • Reservation sales or call centre supervisor
  • Senior or supervisory retail consultant
  • Sales coordinator
  • Sales executive

Entry Requirements

It is strongly recommended that individuals entering this qualification hold SIT30112 Certificate III in Tourism or SIT31312 Certificate III in Travel.

Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge,customer service and operational skills.

The individual must either:
Be formally assessed through a training program or recognition process, against one of the unit clusters below.
Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.

The unit clusters for different pathways are as follows:

  • Events pathway
  • Guiding pathway
  • Inbound tour wholesaling pathway
  • Retail travel and outbound wholesaling pathway
  • Tourism operations (office-based pathway)
  • Visitor information services pathway

(Please contact us for further information on specific units within these clusters)

How To Apply

Direct to Institute


Assessment for this course will include a combination of competency based assessment methods.

Opportunities For Further Study

After achieving this qualification, individuals could progress to SIT50112 Diploma of Travel and Tourism which can also lead in to further pathway options.

Career Outcome
Diploma of Travel and Tourism
Inbound groups manager, Inbound sales manager, Product manager, Reservations manager, Retail travel agency manager, Visitor Information Manager, Tourism/Operations Manager, Marketing Manager, Attraction Manager Tour operations Manager, Incentives manager, Operations manager, Sales manager

Can prospective students enrol in individual units?


Course Structure

Unit Code
Unit Name
Core units

Enhance the customer service experience
Manage conflict
Interpret financial information
Coach others in job skills
Identify hazards, assess and control safety risks
Elective Units
*A selection of 5 elective units are to be undertaken.  Please contact us for further information.