• Course Code
  • CHC42015
  • Course Type
  • Accredited Course; Free TAFE
  • Study mode
  • On Campus
  • Duration
  • This is a 11 month course delivered between February and December and July to June.
  • Starting Date
  • February 2019
  • Location
  • Warragul
  • Traralgon
  • Bairnsdale
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Course Overview

This course is the entry level qualification into the community/welfare sector.

It is recommended that the students doing online are working or volunteering in industry. There will be face to face workshops once a fortnight rotating between campuses.

Bairnsdale, Traralgon and Warragul in class 2 days per week and students must be able to attend both days. There is placement attached to this course and it s organised by the teachers.

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.


Fortnightly workshops on Mondays rotating campuses

Tuesday and Wednesday 9am-3pm

Thursday and Friday 9am-3pm

Tuesday and Thursday 9am-3pm

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Community Services.

Career Opportunities

  • Case worker
  • Health education officer
  • Community services worker
  • Outreach officer
  • Community support worker
  • Support worker
  • Family/Domestic violence worker
  • Welfare support worker
  • Homelessness worker
  • Welfare worker
  • Family support worker

Opportunities for Further Study

CHC52015 Diploma of Community Services

Further Information

Entry Requirements

Entry Requirements

Mandatory entry requirements

  • 18 and over.
  • Interview
  • LLN test
  • Clear police check and working with children check.

Recommended entry requirements

  • Current drivers licence.
  • Suitable internet connectivity
  • Suitable technology e.g computer, video capabilities

Limitations to entry

  • Drivers licence.


Not Applicable

Online requirement

Not Applicable


Course Cost

VET Student Loans

Not Applicable for this course

Help with Fees

Specialist Course Information

Specialist Course Information

Police check and Working with Children's check required


140 - 200 hours
Placement is arranged by: Institute

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many Federation Training courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Course Modules

Unit CodeUnit Description
CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Assess co-existing needs
CHCCCS019 Recognise and respond to crisis situations
CHCCOM002 Use communication to build relationships
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIS009 Facilitate ongoing skills development using a person-centred approach
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCPRT001 Identify and respond to children and young people at risk
CHCSOH001 Work with people experiencing or at risk of homelessness
HLTWHS003 Maintain work health and safety
CHCAOD001 Work in an alcohol and other drugs context
CHCMHS001 Work with people with mental health issues


Not Applicable

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